Flagship service
Install Claude properly. Across your whole team.
Most businesses roll out AI badly - a few accounts handed out, no structure, no training, no governance. We set it up properly: Claude for your operations, sales and finance teams so they actually use it every day; Claude for your engineering team so they ship faster; and custom AI software built from scratch for anything else. Set up the right way, first time.
Built by an operator who ships
What we install
Three ways Claude works in your business. One team installs all of them.
Most consultancies pick one. We do all three because real businesses need all three - and the value compounds when they share context, governance and a single rollout plan.
Claude for your engineering team
Claude Code
Your developers work alongside Claude as a coding partner - reviewing code, suggesting fixes, writing tests and shipping features faster. We set it up properly with your team's conventions baked in, so it's useful from day one rather than a novelty.
- Set up with your codebase conventions, coding standards and review rules
- Custom shortcuts and commands for your team's daily workflows
- Connected to your internal tools - databases, ticketing systems, APIs
- Automated agents for code review, security checks and migrations
Claude for your whole team
Claude.ai Teams / Enterprise
Your operations, sales, marketing and finance staff using Claude properly every day - not just occasionally. We set up dedicated AI workspaces for each team with the right knowledge and context built in, then train your people on the workflows that actually save time.
- Dedicated AI workspaces for each business function with relevant context
- Custom AI skills trained on your writing style, SOPs and internal jargon
- Hands-on training - we teach each team the workflows we install
- Data handling and privacy policies your legal team can sign off
Custom AI software built for you
Anthropic API & Agent SDK
When off-the-shelf AI tools don't fit, we build from scratch. Internal AI assistants, customer-facing AI features, tools that search across your own documents and knowledge base - production-ready and owned entirely by you.
- Custom AI tools built on Anthropic's API - fast, cost-efficient, production-grade
- AI that searches and answers from your own internal documents and data
- Agents that connect to your CRM, billing, scheduling and other systems
- Upgraded cleanly as new Claude versions are released
Why XLev
We run our own SMB on Claude. So we know what actually works.
AI-native operator team
Tom runs an 80-staff Australian SMB on Claude today. Every workflow we ship for clients has been pressure-tested in our own business first - so you get the version that actually held up under real operational load.
One team, end-to-end
Strategy, build, train, stay. Not a deck-and-leave consultancy and not a body-shop dev house - the same operators who write the plan also install the systems and train your team.
Honest about partner status
We’re applying to the Anthropic partner programme. We don’t claim formal partner status until it’s official - what we bring is one of the deepest hands-on Claude implementation track records in the Australian SMB market.
Operator-built
XLev is built by an operator who still runs the business. The same systems we install for clients are the ones running 5 campuses and 80 staff every day - built in the open, shipped every week, and battle-tested before they ever touch a client.
Tom Downie
Founder & CEO, XLev · Co-Founder & CEO, Better Tuition Academy
How it works
Four stages. The first one’s free.
01
Free 30-min discovery call
Tell us where you are, what you want Claude to do, and what's already been tried. We'll confirm whether we're the right fit and what the first 90 days should look like.
02
AI strategy workshop (optional)
Half-day or full-day workshop with your leadership team. We map where Claude compounds value, prioritise the first 3-5 workflows, and write the implementation plan.
03
Install across your team
Claude Code for engineers, Claude.ai projects and skills for ops, custom SDK builds where they're needed. We set it up properly the first time, with governance and data handling done right.
04
Train and stay through adoption
We train your team in the workflows we install, run office hours during rollout and stay until adoption is real. Not a deck-and-leave engagement.
FAQ
Common questions.
Are you an Anthropic / Claude partner?+
We're applying to the Anthropic partner programme. Today, we describe ourselves as Claude Implementation Specialists - we don't claim formal partner status until it's official. What we do bring is one of the deepest hands-on Claude implementation track records in Australia, including running our own SMB on Claude end-to-end.
What's the typical engagement size?+
Engagements range from a focused 4-week Claude Code rollout for a small engineering team, through to multi-month programs that touch every function in the business. Pricing depends on scope - book a discovery call and we'll give you an honest range up front.
Do you work with Claude.ai Teams, Enterprise, or both?+
Both. We help you pick the right tier, get pricing through Anthropic, and roll it out properly with projects, skills and governance. If you're already on Claude.ai and not getting value, we'll diagnose why and fix it.
Do you build custom AI software from scratch?+
Yes. Building custom AI tools on Anthropic's API is a core part of what we do - typically when standard Claude.ai accounts aren't the right fit, when you need AI that searches your own documents and internal data, or when you're shipping AI features inside your own product. We handle model selection, cost optimisation and version upgrades as part of the engagement.
Can you migrate us between Claude versions?+
Yes. As new Claude models ship, we migrate prompts, tools and agents cleanly - and re-tune caching and routing so you don't lose performance or pay more than you need to.
What about data security and governance?+
We help your legal, IT and security teams put the right policies in place: data handling, IP ownership, model selection, on-prem vs API, audit logging. Built so your governance team can sign off without slowing the rollout.
Do you do training too?+
Yes - team training is included in implementation engagements. We also run standalone 1-day AI intensives for up to 8 people from $5,000 if you just want training without a full implementation.
Where are you based and who do you work with?+
Sydney HQ, working with SMBs Australia-wide. Most engagements run remote with periodic in-person workshops. We can travel anywhere in Australia for kick-off and key training sessions.
Related reading
Operator notes on rolling Claude out properly.
The articles closest to what we install during a Claude Implementation engagement - governance, project structure, team adoption.
AI Strategy · 7 min read
AI governance for Australian SMBs: a one-page policy you'll actually follow
What goes into a working AI policy for a 5-200 staff Australian business - data handling, IP, allowed tools, breach reporting - and the policies that look good on paper but quietly get ignored.
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Claude Implementation · 6 min read
Claude Projects that survive a year (and ones that don't)
What separates a Claude Project that's still useful 12 months in from one the team quietly stops opening after week six - and the maintenance habits that keep them sharp.
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Claude Implementation · 9 min read
Rolling out Claude properly across an SMB
What Claude.ai Teams looks like when it's installed correctly - projects, skills, governance and the rollout sequence that turns a few licences into a working AI operation.
Read article →
Book a free 30-min discovery call
Stop falling behind. Start compounding.
Tell us where you’re at and what you want Claude to do. We’ll come back within one business day with an honest read on whether we’re the right fit and what the first 90 days could look like.